DiDi Rider: Affordable rides
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4.3star
1.21M reviews
100M+
Downloads
Everyone
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About this app
DiDi offers an affordable, reliable and safe rideshare service in 30+ cities across Australia and New Zealand.
Just download the app, choose a destination, find a driver and pay directly through the app. Whether youâre heading out with friends or need a ride from the airport, DiDi can get you there for less. Let your dollar travel further with our affordable fares and exceptional service.
Why choose DiDi?
At DiDi we believe that ridesharing should be an affordable experience for everyone. Thatâs why we charge less than other rideshare services. DiDi fares are consistently lower, which means you get to spend more at the other end.
Fast & Reliable
Youâll have 100,000+ drivers at your fingertips across Australia & New Zealand, which means you can find a ride fast. Easily connect to a driver in seconds via the DiDi app and youâll have a car at your location in minutes!
Safety First
Weâre committed to helping make every ride with DiDi a safe one. All our drivers have undergone extensive background checks, facial verification, vehicle inspections, ongoing monitoring & more. We offer world leading in-app safety features such as in-trip checks, phone number and home address anonymisation, sharing your trip with trusted contacts and more.
Driver Friendly
Our drivers get to keep more of your fare compared to competing rideshare services. Therefore, by using DiDi, you help maximise the income of local drivers. Itâs a win-win for both you and your driver.
DiDi services:
Express: Fast and affordable rides, up to 4 people
Travel: Long-distance rides for less, up to 4 people
Select: Roomier cars with highly rated drivers, up to 4 people
Max: Spacious rides, for groups up to 6 or extra luggage
Delivery: Affordable on-demand delivery city-wide
Payment Method:
Choose your preferred payment method â credit card, debit card, Apple Pay, Alipay or PayPal.
How to order a ride with DiDi:
Download the DiDi Rider app and sign up or log in.
Enter your pickup location and your destination.
Choose the ride type that suits your needs.
Select your preferred payment method.
Confirm your ride and track your driver in real time.
Enjoy your trip and rate your driver afterward.
Need help? Visit our website for more info:
Australia: https://web.didiglobal.com/au/
New Zealand: https://web.didiglobal.com/nz/
Or you can contact customer service through the app for further support.
Just download the app, choose a destination, find a driver and pay directly through the app. Whether youâre heading out with friends or need a ride from the airport, DiDi can get you there for less. Let your dollar travel further with our affordable fares and exceptional service.
Why choose DiDi?
At DiDi we believe that ridesharing should be an affordable experience for everyone. Thatâs why we charge less than other rideshare services. DiDi fares are consistently lower, which means you get to spend more at the other end.
Fast & Reliable
Youâll have 100,000+ drivers at your fingertips across Australia & New Zealand, which means you can find a ride fast. Easily connect to a driver in seconds via the DiDi app and youâll have a car at your location in minutes!
Safety First
Weâre committed to helping make every ride with DiDi a safe one. All our drivers have undergone extensive background checks, facial verification, vehicle inspections, ongoing monitoring & more. We offer world leading in-app safety features such as in-trip checks, phone number and home address anonymisation, sharing your trip with trusted contacts and more.
Driver Friendly
Our drivers get to keep more of your fare compared to competing rideshare services. Therefore, by using DiDi, you help maximise the income of local drivers. Itâs a win-win for both you and your driver.
DiDi services:
Express: Fast and affordable rides, up to 4 people
Travel: Long-distance rides for less, up to 4 people
Select: Roomier cars with highly rated drivers, up to 4 people
Max: Spacious rides, for groups up to 6 or extra luggage
Delivery: Affordable on-demand delivery city-wide
Payment Method:
Choose your preferred payment method â credit card, debit card, Apple Pay, Alipay or PayPal.
How to order a ride with DiDi:
Download the DiDi Rider app and sign up or log in.
Enter your pickup location and your destination.
Choose the ride type that suits your needs.
Select your preferred payment method.
Confirm your ride and track your driver in real time.
Enjoy your trip and rate your driver afterward.
Need help? Visit our website for more info:
Australia: https://web.didiglobal.com/au/
New Zealand: https://web.didiglobal.com/nz/
Or you can contact customer service through the app for further support.
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Ratings and reviews
4.3
1.2M reviews
Telli Tellis
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21 November 2020
The app needs improvement on food deliveries. It only has pre written complaints. My order was delivered with the soda in the same bag as the hot food, and one small package of ketchup for my fries. I couldn't enter any of this. You can't enter special instructions for the restaurant. I have a coupon from a prior issue, it can't be used, and the app never tells you before final check out. App needs a lot of improvements.
70 people found this review helpful
David Weiner
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7 July 2024
Horrible and totally unreliable - drivers either cancel or don't show up but when they don't show I still pay a cancel fee like I wasn't there waiting. Prices jump all over the place too, literally from one minute to the next. Almost always have to pay in cash, even though credit card is shown as an option. If you don't have local cash, you're screwed. No more DiDi.
35 people found this review helpful
DiDi Global
11 July 2024
Oh no, David! This is definitely not the experience we had in mind for you. We want you to count on DiDi to be on time for your appointments and be able to pay however you wish! Please, type https://web.didiglobal.com/, select your location and talk to our support team so we can help, deal? DiDi Rider - The worldâs leading mobility platform
Levi Morris
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15 March 2022
Useless. Apparently no way to verify cards from when your account is from a foreign currency. Entered exact amount taken out of redeposited in my account still nothing. Good luck with rates, conversions, and rounded numbers. No currency or language options in help screens. Limited cash options. App also crashes and glitches while using. I wish the "grab" would take over in this part of the world like it has in Asia, because that app is actually functional.
17 people found this review helpful
DiDi Global
16 March 2022
Levi, we'd love to keep on having you as a rider! Don't hesitate to paste this link to your browser and talk to our support team: https://australia.didiglobal.com/rider/help/. We're here for you! DiDi Rider â The worldâs leading mobility platform
What's new
- Various improvements and bug fixes
- Improved some page display details of product presentation
- Improved the map accuracy for better user experience
- Improved some page display details of product presentation
- Improved the map accuracy for better user experience
App support
About the developer
DIDI MOBILITY INFORMATION TECHNOLOGY PTE. LTD.
privacycenter@didiglobal.com
C/O: PRIMACY PARTNERS PTE. LTD. 111 North Bridge Road #06-20 Peninsula Plaza
Singapore 179098
+86 134 6639 1210
