AT&T Device Help

Name: AT&T Device Help
Availability: InStock
Rating: 4.090256690979004 (28606 reviews)
Author: AT&T Services, Inc.

AT&T Services, Inc.

4.1

28.6K reviews

50M+

Downloads

Everyone

About this app

• Learn, Optimize and Diagnose your smartphone with the Device Help app from AT&T
• Master your device with step-by-step guides and expert tips
• Be alerted to needed updates that can improve device performance
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting
• AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through the steps physically on your device to help resolve common issues

Updated on

Jul 31, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Messages and 3 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

4.1

28.1K reviews

Vanessa “Nessa” Amerson

12 August 2025

I've had this phone for almost 4 years and am just now discovering how to "clean" it using Device Help?!? Device Help, by far, seems to be the easiest and safest way to run tests, correct issues and overall just clean it. So, THANK YOU! Y'all should definitely advertise more aggressively!

112 people found this review helpful

Patricia Ely

12 August 2025

I really appreciate the fix test to know what is or is not working on my phone. I do have a problem Android Auto won't call my contacts for me.It says I have to allow it to do that in settings. I cant find what to do. its always made calls but just quit a couple of weeks ago.

42 people found this review helpful

Dayna Anderegg

6 September 2025

Didn't help me locate the issue: why isn't my phone receiving text messages from businesses or groups? Tests are too generic and then the results identified the fact that NFC is off as a "failed test" when I chose to leave that off.