Ideal Flex Work

4.4
1.13K reviews
100K+
Downloads
Content rating
Everyone
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About this app

*Previously Flex by Jitjatjo

Discover your ideal way to work. With Ideal, you choose when and where you work.

All the perks of being your own boss, with the added benefits of W-2 employment.

The ideal way to work flexibly, build your own schedule, with a few extra perks.

Own your schedule - Choose your hours and locations, see the pay rate, and only accept the shifts you want to work.

One profile, many jobs - Set up your profile once, and we'll show you all the shifts you can work across different industries.

Join our community - Be a part of a growing community of workers forging a flexible career path and learn new skills as you work.

Ideal benefits - Enjoy the added perks of W-2 employment. We handle your payroll taxes and more.

World class support - We're here for every step of your journey whenever you need support.

LET’S GET STARTED
Download Ideal and introduce yourself to our team today, we’d love to meet you!
Updated on
Aug 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
1.12K reviews
ilea franklin
August 13, 2024
If the app doesn't take nearly a minute to load, then it's great for picking up gigs. Occasionally, the lag time between the initial notification, the time for the app to load, and the option to accept the gig make it harder for me to accept available gigs. I've uninstalled and installed it. I removed other apps and cleared my cached and it doesn't seem to help. By the time a text message comes through my phone, it is pointless. I wish I knew if it's the rating system...
2 people found this review helpful
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Dayforce
August 13, 2024
Thank you for sharing your experience with us. We're sorry to hear about the lag time you're encountering, and we appreciate the steps you've taken to try to resolve it. We're working on optimizing the app's performance and would love to assist you further—please reach out to our support team so we can look into this for you.
Chris Podvin
August 23, 2024
Nice instant pay options. Great customers to service at a variety of locations. As with most apps in NYC, there are times when there are too many people and not enough gigs to go around (even in the surrounding tri-state area). In the past, the quality of workers tended to be iffy at best, leaving it difficult for the rest of the team. Now, with the absorption of workers from the now defunct Bench App, there seems to be more coworkers and captains that are up to par. It's a work in progress.
23 people found this review helpful
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Dayforce
November 20, 2023
Hi Chris Podvin!Thank you for your feedback. We would like to better understand your circumstances, so we can help you. Kindly reach out to us via Live Chat inside Flex or at ts@jitjatjo.com so we can better assist you.
Joanna Omari
February 1, 2024
I love the Instapay after your shift...But, my experience with this app is terrible. I've addressed my concerns to the team and was giving nothing but generic responses. It has been difficult getting a shift! I don't know if there's a delay when it comes to Android or if the shifts are given to "certain people". I get notifications, both text messages and app. I immediately try to accept the shift and it's gone. I even left the app open for 7 hours and I clicked on the future invites- nothing
11 people found this review helpful
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Dayforce
February 12, 2024
Hi Joanna! Thank you for feedback. We regret that your experience with Jitjatjo has not been as desired. We would like to understand your situation better so that we can ensure your account is set up for success. Please kindly reach out to us at ts@jitjatjo.com to allow our team to further assist you and resolve your concerns.