
Terri P
Used to love the app until it started requiring users to put in a pickup time. I'm not sure why I can't just roll up to the drive thru, give my name, and have it cooked right then like most other fast food joints. The first several times I ordered without seeing that change, it sat there for a couple of hours before I picked up because I had no idea the change had been enacted, and it defaulted to "now."
11 people found this review helpful
Burger King, Inc.
09 September 2025
Thank you for sharing your feedback. We value every comment as it helps us improve and provide a better experience for our guests. We appreciate you taking the time to let us know your thoughts.
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Michelle Hodge
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For the last month the app hasn't worked for me. Every time I try to order anything it just says "try reloading". How many times do I need to reload in order to order food? Also to make matters worse I'm losing points. 2 Months later and I still can't order or get on the app. Nore have anyone contacted me.There is no telling how many points have been lost since I can't use the app. How many times I need to uninstall ,for the app can work .
1 person found this review helpful
Burger King, Inc.
09 September 2025
Sorry for the trouble with your app. Please check Google Play to download the latest version, as updates often fix issues. If the problem continues, our team can help at *http://bk.com/support?review=googlestore <http://bk.com/support?review=googlestore>*.
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Karma Kapri
Absolute scam. I downloaded the app so we could get food and use the online deals, as one would assume the app was for. for lack of word space, my bud and I had our cards denied a few times before it went through. venmo is set up to give you receipts immediately,so I got the notification. The app said there was still stuff in the cart but I figured it was a glitch. it wasn't, I had to reorder after walking 15 minutes to the store. still got charged twice, and my bud 3 times.
128 people found this review helpful