
Skye Nunez
the app is wonderful to have, makes things much easier, but recently I've been having issues with the app. it has been getting stuck on the login, just completely freezes there, I can't log in at all. This has happened a handful of times, and has lasted for a week the last time. currently having the issue right now.
Texas Health & Human Services Commission
22 August 2025
You can try to restart your device and also clear the cache for the app. If that doesnāt help, please contact us at YourTexasBenefits-App@hhsc.state.tx.us.

A Google user
I love how I can get most of the information I need for my case. I wish we could get all the details, but still very effective app. Update:. One thing that has been causing issues is I can't add most documents and it is down more often than not on the weekends (when I have more time to complete documents submissions). I've been having to screenshot and submit. Been kind of inconvenient and not as efficient. I still stand by the fact it is effective, just been a little less user friendly
21 people found this review helpful
Texas Health & Human Services Commission
03 August 2016
Hi Mischell, Great! The app was created to make managing your benefits easier. We're glad to hear it's working well for you

Michelle Pouzol
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The system will never change my number or let me. It never lets me get my alerts or emails and simply says error at the top every damn time it says call 211 who is of no help either most of the time. My information is always late getting to me and you can be penalized. This app has caused me to lose my food stamps once. Fix this or get rid of it. It's also hard to navigate for people who aren't tech savvy. Horrible navigation. Too much to list here
46 people found this review helpful