Hello from EPIK.
We apologize for the inconvenience.
Unfortunately, we cannot help you through review due to lack of information.
Please contact us through [EPIK > Profile > Settings > Contact] with the details of the problem that you are facing.
Thank you.
EPIK.
Hello, this is EPIK.
We sincerely apologize for the inconvenience you experienced.
We are pleased to inform you that the issue you reported has been successfully resolved.
Please retry the process.
We deeply regret any inconvenience caused and are committed to providing a more stable service.
Thank you.
EPIK.