
Zack
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Love the new mobile order option but PLEASE add a way to save debit card info. It's super annoying having to add the card again every time I order. Also, maybe add a "place order" button or something, it's a little confusing trying to navigate to the order screen. It's almost like the devs have never used another mobile order app cause it's missing some very basic features.
16 people found this review helpful
Dutch Bros Coffee
September 19, 2024
Thanks for the feedback! We’ll pass your suggestion over to our team. 😁

Jennifer B
Dutch Bros has taken over our life jk....we have learned tips and tricks on the app to get the most out of it. the app is easy to use once you learn how to order drinks. I am still a novice at it but it is getting easier the more I play with it. the only thing I wish I could see is how many shots were in a drink prior to adding more. it varies on the day if I can catch it or not.

Stacey
I removed the app last year, and decided to reinstall it. It took TEN MINUTES to get the code needed to finish signing up, I had to request the code twice and both times I was told the codes were invalid. That was a week ago. Tried installing the app again this morning, and the same thing happened. Two ten minute wait times for codes that were tagged as invalid. This app is not worth my time.
Dutch Bros Coffee
September 8, 2025
Hi Stacey! We're sorry your experience was not 5-stars and appreciate the opportunity to grow and improve! If you'd like, please feel free to share the details of your visit with our Customer Experience Team.
You can send them a message here: support.dutchbros.com/hc/en-us/requests/new
Thank you!