Hume Health

every time I use the scale I make sure that it's connected to the Bluetooth I set my phone down so I can see that the app is going through the different data points but then it never saves the information in the app. customer service has a chat function but they never responded. no response to email either. this was the biggest waste of money!

I was very excited for the scale app doesn't work. I tried to connect with Bluetooth, but it cannot find the pod. I was trying to delete the app and reinstalling but it will not connect. Without the app the scale is useless , after several hours I managed to connect the app and do the measurements . but minutes later when I open it for another measurement, it went back to the log in page and I had to start all over again. im now ready to return the item.

App has good features, one horrible bug that must be fixed. If I open the app while I have no internet connection, it will reset everything and get stuck trying to start a new account. I have to uninstall the app, then reinstall, sign-in again, and change all my settings to get it back. It also unpairs from the scale and I must go through the set-up for the scale again. Ridiculous that the app has no off-line mode and that it breaks if opened when off-line. Considering a return.