McDonald's

Tried redeeming my free meal (burger) with points twice and got nothing. First time, scanned and confirmed, but no ticket came out; when I retried, the machine said “not available.” Happened again—points deducted but no food. This app is a scam. Don’t waste your time or money. Other people experience this, so I have to do this kind of view.

Very poorly designed and executed. The user is near constantly bombarded about accepting or rejecting cookies. The app should remember the user's selection - that's the point of cookies. Navigating back to the menu after viewing an item is a real pain. The app lets you order "McDelivery" but does not let you order for pickup. The user should be able to place an order for pickup at the restaurant of their choice, specify whether they want to pick up at the counter or the drive-thru, and pay.

I'd give it 0 stars if it was possible. This is not an issue of McDonald's itself but the app. I got the app, wanted to get my free burger, but due to technical issues (on their side) I couldn't claim it. Got an email back after I contacted them, so they basically said that they can't help me out with a meal. If this is how it starts, I do not wish anyone to face the issues that's ahead later on. Sure it was for free, but it seems more like a scam if you ask me. Good luck to whoever reads this.