
Angela Serigny
I've been using this app with no problems until the recent update, now I've got to log out right after I log in. My password was able to be entered from the stored passwords and now it won't come up at all. The app should go back to the way it was, it was easy to use and nicer had a problem with it. This update is terrible, if it ain't broke don't fix it.
70 people found this review helpful
Regions Bank
July 17, 2025
Thanks for reaching out, Angela. If you're still experiencing any issues, email our team at mobileapps@regions.com. ^KG

Will W
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It's still not performing as it was. No, I don't use a VPN. I've changed nothing and there are complaints about the update. I try to log in, it says it doesn't recognize either my username and/or password. Frustrating. What happened? Everything was fine and now I have problems logging in. My username and password haven't changed, theyre entered correctly. I've uninstalled the app, cleared cache, it's updated (maybe that's the problem) and turned my phone off and then. It's major frustrating.
5 people found this review helpful
Regions Bank
September 3, 2025
Our apologies for any frustration, Will. Feel free to contact an Electronic Banking Specialist at 1-800-472-2265 to troubleshoot this. ^KG

Ehren McBane
never had any issues with the app, ever. now after this newest update, i keep getting an error message right when I open the app that says something about the app not working and the only option is "RETRY." It won't let me do anything in the app other than wait for the error message and then hit retry or just close it. Please fix your app!! I am not going to uninstall and reinstall, losing my user name and biometrics!
26 people found this review helpful
Regions Bank
July 16, 2025
Hi Ehren. We received your email and have responded. Please don't hesitate to reply there. ^KG