Samsung Elite

After using the app for 2 yrs, I can say w/ confidence that it only works about 50% of the time. Many times it doesn't fully load completely. I've rebooted, toggled wifi, uninstalled/reinstalled, etc. And because the app doesn't work half of the time it also ruined my streak days on more than one occasion. Not only that, they removed most of the rewards and there's hardly anything to choose from. The only thing this app does is frustrate me. You'd think a tech company would have better software.

Lots of times the app just dies and stops working. Or it doesn't have any prizes worth getting so points just sit and rot. But as of right now I cannot even access the app. It won't let me sign in. It won't even get to the log in screen Just stuck on a "processing" screen. But I'm not surprised. Been using it for years and the app works when it wants Edit: emailed support and got nothing back. Again not surprised. They've only seemingly answered one person here and told them to email support.

Based on my experience with this app, i think some major fixes are in order. Videos not loading properly causing you login streak to end. A Notification menu with a bunch of challenges that never register as complete, even if you complete them. Missing letters and numbers in UI menus, training names, and even the total reward points earned menu and in the training menus the first or second number in the points earned section not appearing. However the info in the app is really good, and useful.